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The quality of your project depends heavily on the quality of the aluminum parts you use. Given the current low standards of product quality in the sector, aluminum profiles often present issues with quality, such as higher deviation than allowed, insufficiently straight, flatness, twist or wrong angularity and poor surface quality.
Our Job:
Strict Quality Inspection
Well trained technicians at multiple points work with state-of-the-art instruments and digital optical systems (Ascona) to ensure high standards of quality.
Surface Flatness & Brightness
We avoid areas with convexity, concavity, dents, marks burrs, scratches, corrosion, extrusion lines and others.
Powder Paint Quality
Powder coated surface is clean from inclusions, strong in three-dimensional sense and capable of maintaining the gloss for a very long time.
We Have Done it Before
Accurate, precise and quality aluminum profiles have been the main focus of our expertise for many years and are our main priority.
Frequent delivery problems may have affected many other areas of your production chain. Poor on-time delivery performance damages a lot of business relationships.
Our Job:
On Time Shipment
Shipments are loaded and dispatched with no delay to arrive on-time & in perfect condition at your premises.
Controlled Production Steps
With our sophisticated software, we keep production under control and inform you about time requirements.
Production Efficiency
The efficiency of our production line helps us meet our internal production deadlines accurately.
Easy Logistics Procedures
Our logistic partners provide all the necessary documents on time, preventing any waste of time and energy!
Our role does not end when the profile leaves the press. Bad packaging conditions might have forced you to return products damaged in transit.
Our Job:
Safe Delivery Into Your Hands
Your profiles will arrive safe, secure and in 100% perfect condition at your door.
Easy to Open & Unload
With our standard packaging, using crepe paper and perimetric wood, we make it very easy to unpack your products!
Environmentally Thinking
The environment takes precedence. We have designed our packaging to be as eco-friendly and low-cost as possible.
Open to Discuss your Way
We are very open to discuss your packaging preferences including cardboard, boxes, nylon or any other packaging you might prefer!
Having an exceptional product is half the battle of what you expect when you order your aluminium profiles from us. Slow response, poor customer service and lack of proper communication are the primary reasons which make jobs complicated. We are here to support you every step of the way!
Our Job:
We Listen Carefully to You
Listening to everything that you tell us and treating you and your projects with absolute respect is our main philosophy!
We Provide Instant Feedback
Focusing our efforts on understanding and supporting you, we provide quick solutions to help you complete your job!
Your Own Client Service Manager
Your personal client service manager will instantly help you with any questions and queries at every stage throughout the process. Our internal systems allow us to have very quick access to all information.
We Build Together
We believe in building high-value and long-term relationships with our clients. Many of our clients have been with us for over 30 years. Our relationships with our clients are very important to us, we are proud of what we have achieved together and our history speaks for itself!
Expert technical advice at all levels is what differentiates an aluminum industry expert from others. When facing technical challenges in your projects, extruders often distance themselves from the problem, refusing to engage with the issue either intentionally or due to a lack of knowledge.
Our Job:
Deep Understand of Your Project
Our main role is to understand your project, transforming your initial ideas into a high quality product, ensuring the best solution will be provided!
We Exhange Ideas With You
Ongoing exchange of ideas between our engineers and our clients allows us to provide the optimal final result. Our intention is to contribute to the implementation of your project as effectively as possible.
We Change and Improve
We are passionate about continuous improvement, leaving no stone unturned in the search for the best solutions. At every stage we try to think, improve, change, simplify your job and save you time & money!
We Put You Into The Game
Through 3D samples, you get a very good initial idea of your profiles and compatibility with other components. We also technically guide you about the cooperation, credibility and extrudability of profiles for your project development.
Many companies have experienced their systems and drawings being used by others. Drawings or ideas have been stolen, copied and then presented as someone else`s creation. Confidentiality and trust at every level are the keys for any kind of relationship, including the business one.
Our Job:
Confidentiality
We place great emphasis on the uniqueness of your aluminum solutions. Your dies, drawings and designs can only and exclusively be accessed by you and not by any third party.
We Keep Our Promises
If we say we`re going to do something, you can expect us to do it!
Honesty & Integrity
We are open and honest about what we do. We would rather make a difference to you than make a quick quid for ourselves.
Our People
We are a human-centric company that invests in the quality of its people. We work collaboratively to ensure that our client will feel part of our family.
You may have experienced unnecessarily complicated relationships with your providers. Delays in the business process, sample profiles which did not meet the required standards and difficulties at every turn. High quality effective customer relations rely on flawless integration of a complex set of business processes
Our Job:
Αpproval of The Drawings
We quickly send you the drawings and tolerances of your requested profiles for your sign-off and approval.
3D Sample
Delivered within 1-2 days, the 3D samples of your profiles provide a good picture of what your product will look like!
Order of The Dies
Around 4-5 weeks after the dies have been ordered, the real aluminium samples will be delivered to your door for a real time check of all aspects!
Full Production
It takes around 4 weeks to load a full truck or a full 40 ft container (around 20 tones). Grouped (groupage) orders have a shorter turnaround.
Let us make your Aluminium Parts a zero trouble.
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